The digital era has changed the way people use digital and online services. Today many citizens use different government services, government schemes and online portals through one digital platform. These services are connected through single sign-on technology. The single sign-on IDs or SSO IDs allow easy login to many government platforms.
Sometimes the same person may create multiple SSO IDs or multiple SSO accounts on the official SSO website. This creates login confusion and a time-consuming process when switching accounts again and again. The best smart solution is SSO ID Merge. When users merge multiple SSO IDs, all accounts belonging to one person become a combined account. This creates a unified account, a unified login and a single account system that gives a single SSO ID access to all centralized services.
What is SSO ID Merge and Digital Identity Management?
The idea behind SSO ID Merge is simple. A person may have created multiple accounts on the official portal. With digital identity management, these multiple SSO accounts can be merged into one account system.
This digital identity merge connects accounts and creates a centralized SSO account. This allows centralized login and centralized access to all government services and digital service access.
Key benefits include the following:
- Simplify account management with a single ID.
- Easier account management through one account management system.
- Simplified account control with one login.
- User convenience for daily service access.
- Organized data and secured data.
- Digital work is easier for users.
- Better authentication and a secure system.
- Access to centralized government access from one platform.
Why Many Users Have Multiple SSO IDs
During the early days of online services, many users created new IDs without realizing they already had one. This resulted in multiple SSO IDs connected to the same person. Do the SSO registration before you start merging.
Main reasons include:
- Using a different username and password
- Creating a new ID for different government schemes
- Not remembering previous login credentials
- Using a different registered mobile number
Steps to Merge Multiple SSO IDs
The account merging process is very simple. These instructions help you complete the merge easily.
- Visit the official SSO website.
Follow these steps carefully:
- Log in through the Citizen SSO ID login.
- Open profile settings.
- Go to the Edit Profile section.
- Scroll down the page.
- Click the Deactivate Account button.
- Start account deactivation.
- The Deactivate Account Confirmation Page will appear.
- On the confirmation page, click Yes.
- Continue the process for deactivating account confirmation.
- A confirmation note will appear.
- Then an alert page will show.
- Click OK to proceed.
- Account verification
- Open the OTP request form.
- Press the Send OTP button.
- You will receive an OTP.
- The OTP code comes to your registered mobile number
- Verify OTP to confirm the process
- Link Account
- Enter username and password.
- Complete account linking.
You will receive SMS confirmation or email confirmation showing the successfully merged message.
Benefits of Merging Citizen and Government SSO IDs
The biggest advantage is merging the Citizen SSO ID with the government SSO ID. This creates a powerful one-account system with centralized services. This system improves the entire digital platform experience.
Important benefits include:
- Access to all government services.
- One single ID for all services.
- Improved account management.
- Faster digital services.
- No more switching accounts.
- Secure authentication.
- Organized digital identity management.
- Better user convenience.
Getting Support from the SSO Helpdesk
Sometimes you may face issues during account merging or account linking. In that case, user help is available. The SSO Helpdesk provides full support services and technical help.
- Contact the helpdesk through the support contact.
- Ask SSO for help and information.
- Get customer assistance.
- Solve login-related questions.
- Receive account merge information.
You can also reach the SSO support team through the official number. The team provides quick service support for citizen support questions and other user queries.
SSO Helpdesk Number: 1800-180-6127
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Frequently Asked Questions (FAQs)
SSO ID Merge is the account merging process where multiple SSO accounts of the same person become one account with a single SSO ID access.
Users should merge multiple SSO IDs to avoid confusion, improve account management and access all government platforms using a single ID login.
No. After the Citizen SSO ID merged with the government SSO ID, the government SSO ID login becomes the main login.
Yes. The process uses OTP, mobile verification and authentication to protect secure data and organized data.
Users can contact the SSO helpdesk through the SSO helpdesk number 1800-180-6127 for technical help, customer assistance, and SSO help information.